frequently asked questions


Safe shopping at

Any personal information you provide when setting up your customer account and during the ordering process will be SSL encrypted before being transferred to our server. Secure internet connections are characterised by the URL displayed in the browser bar beginning with “https://...” instead of “http://...” as well as a padlock icon shown at the top left corner of the browser window.

The website and servers of are tested quarterly by Qualys on application vulnerabilities.


Monday until Friday with the following exceptions:

  • new years day
  • good Friday
  • Easter Monday
  • Kings day April 27
  • May 5th
  • Ascension Day
  • The Friday after Ascension Day
  • Pentecost Monday
  • Christmas and Boxing Day